Responsible Gaming
at sb66
At sb66, we believe gaming should always be enjoyable, safe, and within your control. Our responsible gaming framework provides every Bangladesh player with the tools, knowledge, and support needed to keep their experience positive — for players aged 21 and above only.
sb66 is committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh. Online gaming and sports betting are popular forms of entertainment — but like any form of entertainment involving money, they carry a risk of becoming problematic for some individuals. sb66 takes that risk seriously and has invested in a comprehensive responsible gaming program designed to empower every player to make informed decisions about their gambling activity.
This page outlines the responsible gaming tools available to all sb66 players, the warning signs of problem gambling, a self-assessment checklist, and clear guidance on how to seek help if you — or someone you know — may be experiencing gambling-related difficulties. All sb66 responsible gaming tools are free of charge and can be activated immediately via your account settings or by contacting our 24/7 support team.
21+ Only: The sb66 platform is strictly for adults aged 21 and above. All players are required to verify their age during account registration. If you are under 21, you must not attempt to access or use the sb66 platform.
Player Protection
Responsible Gaming Tools
Every sb66 account comes with a full suite of player-protection tools, available at any time at no cost. Take control of your gaming experience with the tools below.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount to keep your spending within a budget that is comfortable for you. Once a deposit limit is active, it cannot be increased for 24 hours — giving you time to reconsider. Decreases take effect immediately. Contact [email protected] or use your account settings to activate this tool.
Session Time Limits
Specify a maximum session duration so that sb66 notifies you when your play session reaches your pre-set limit. This feature helps you stay aware of the time you spend on the platform and prevents extended, unplanned gambling sessions. You will receive an on-screen reminder when your limit is approaching.
Cool-Off Period
Take a short break from gaming by activating a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period your sb66 account remains open but all betting and casino activity is suspended. At the end of the cool-off period your account automatically reactivates unless you choose to extend it.
Self-Exclusion
If you feel that your gambling has become difficult to control, you can request a self-exclusion from sb66 for a minimum of 6 months or for a permanent period. During self-exclusion, your account is fully deactivated, all marketing communications are stopped, and you will not be able to open a new account on the sb66 platform. This is our strongest player-protection measure.
Loss Limits
Set a cap on the maximum amount you are willing to lose within a defined period — daily, weekly, or monthly. Once your loss limit is reached, your account will not accept further wagers until the limit period resets. This tool is especially useful for players who want a firm financial safety net beyond deposit controls alone.
Reality Checks
Enable periodic reality-check notifications that pop up during your gaming session to display how long you have been playing and your net win or loss for the session. Reality checks are a gentle but effective way to stay grounded and make conscious decisions about whether to continue or stop your session.
How to activate: All responsible gaming tools are accessible via your sb66 account settings under the "Responsible Gaming" tab, or by contacting our support team at [email protected] available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Warning Signs
Recognising Problem Gambling
Problem gambling can develop gradually. Recognising the signs early is the most effective way to address the issue before it causes serious harm to you or the people around you.
Gambling Beyond Your Means
Spending more money on gambling than you can comfortably afford, including using funds set aside for rent, food, utilities, or family needs.
Chasing Losses
Increasing bet sizes or continuing to play in an attempt to recover money that has already been lost, rather than accepting the loss and stopping.
Inability to Stop
Feeling unable to stop or take a break from gambling even when you want to, or repeatedly failing to stick to self-imposed limits or promises to stop.
Neglecting Responsibilities
Missing work, neglecting family duties, withdrawing from social activities, or neglecting important relationships because of time or money spent on gambling.
Borrowing to Gamble
Taking out loans, borrowing from friends or family, selling personal possessions, or otherwise sourcing money specifically to fund gambling activity.
Mood Tied to Gambling Outcomes
Experiencing significant anxiety, irritability, depression, or agitation when not gambling, or when losses occur — and using gambling as a way to escape negative emotions.
Concealing Gambling Activity
Hiding the extent of your gambling activity from family members, partners, or friends — including lying about losses or the amount of time spent gambling.
Escalating Stakes
Finding that you need to bet increasingly larger amounts of money to experience the same level of excitement or satisfaction from gambling — a sign of developing tolerance.
Persistent Preoccupation
Spending a significant portion of your daily thoughts on gambling — planning the next session, reliving past wins or losses, or constantly calculating how to fund the next bet.
If you recognise two or more of the above signs in your own behaviour, we strongly encourage you to contact the sb66 responsible gaming team immediately or activate a self-exclusion. Help is available, it is free, and seeking it is the right decision.
Self-Assessment
Is Your Gaming Under Control?
Answer these questions honestly to help assess whether your gambling habits are healthy. This is not a clinical diagnosis — it is a personal reflection tool.
Have you ever bet more money than you intended to when you started a gaming session?
Have you ever felt the urge to return to gambling soon after a loss in order to win your money back?
Have you ever had to borrow money or sell something valuable in order to continue gambling?
Have you ever lied to a family member, friend, or employer about the extent of your gambling activity?
Has gambling ever caused you to miss work, important family events, or social obligations?
Do you ever feel restless, irritable, or anxious when you are not gambling or when you try to stop?
Have you ever used gambling as a way to escape problems, stress, or negative emotions like loneliness or depression?
Has gambling affected your relationship with your family, partner, or close friends in a negative way?
If you answered "Yes" to any of the above questions, your gambling habits may be causing harm. This does not mean you have a serious problem — but it does mean it is worth taking a closer look. We recommend activating a cool-off period or deposit limit on your sb66 account, and reaching out to our support team at [email protected] for a confidential conversation. If you answered "Yes" to three or more questions, please consider self-exclusion or seeking professional support.
Step-by-Step
How to Request
Self-Exclusion
Self-exclusion is the most effective tool available to a player who feels they cannot control their gambling. At sb66, we make the process straightforward and free. Once activated, your self-exclusion is enforced immediately and across all devices.
Self-exclusion records at sb66 are retained indefinitely. Even after a self-exclusion expires, reactivation requires a formal request and a mandatory 24-hour reflection period.
Log In to Your sb66 Account
Access your account via the sb66 Login page. If you are unable to log in, contact [email protected] directly and our team will process your self-exclusion request without requiring login access.
Navigate to Account Settings
Go to your Account Settings and select the "Responsible Gaming" tab. All available player-protection tools are listed here, including deposit limits, session limits, cool-off periods, and self-exclusion.
Select "Self-Exclusion" and Choose Duration
Select the self-exclusion option and choose your preferred duration: 6 months, 12 months, 2 years, 5 years, or permanent. We recommend choosing permanent self-exclusion if you feel your gambling is seriously out of control.
Confirm Your Request
Confirm your self-exclusion request. Your account will be deactivated within minutes. You will receive a confirmation to your registered mobile number or email address. All marketing communications will stop immediately.
Seek Additional Support
Self-exclusion from sb66 is an important first step. We also encourage you to speak to a trusted friend, family member, or professional counsellor to address any underlying issues that may have contributed to problem gambling.
Player Controls
Limit Options at a Glance
The table below summarises all available sb66 responsible gaming controls, how quickly they take effect, and how they can be modified.
| Control Type | Available Periods | Takes Effect | Can Be Increased? | How to Activate |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | After 24-hour delay | Account Settings or Support |
| Loss Limit | Daily / Weekly / Monthly | Immediately | After 24-hour delay | Account Settings or Support |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Immediately | Yes, anytime | Account Settings |
| Reality Check | Every 15 / 30 / 60 minutes | Immediately | Yes, anytime | Account Settings |
| Cool-Off Period | 24 hrs / 48 hrs / 7 days / 30 days | Immediately | No — cannot be shortened | Account Settings or Support |
| Self-Exclusion | 6 mo / 12 mo / 2 yr / 5 yr / Permanent | Immediately | 24-hr reflection required | Account Settings or Support |
Need to Talk? We Are Here.
If you are struggling with your gambling or just want to discuss your account controls in confidence, the sb66 responsible gaming support team is available 24 hours a day, 7 days a week. All enquiries are handled with complete confidentiality — reaching out will not affect your account status.
Please include "Responsible Gaming" in the subject line of your email. Our team will respond within 24 hours Bangladesh Standard Time (BST, UTC+6). For urgent concerns, please use the live chat on the sb66 platform for the fastest response.
Explore sb66
Play Smart. Play Safe. Play at sb66.
Responsible gaming is at the heart of everything we do at sb66. When you are ready to enjoy our cricket betting, live casino, and slots in a safe and controlled way, we are here for you — 24/7, in English, for players across Bangladesh.